A client upgraded from quik invoice plus 6.1A to 6.5 - when he starts quik invoice he receives a message that the data is incompatible and must be converted and there is an option to convert; he selects this option and receives a message to post open batches, clear posting journals and tax summary, but it lets him access the data. Yet once in the data there is nothing to post and clear. He can actually create a batch, post it and clear. he can then print and clear the batch status. Data also passes data integrity check. So, it appears the message to convert is the issue?????

Any insight would be appreaciated.

Thank you,
Janet Laudner
Dynamic Solutions

Hi, Janet

This message is a warning message. It is displayed in order to ensure that all batches have been posted, all posting journals and tax summaries cleared in the older version, prior to QIP doing the conversion to the new release.

It gives the user an opportunity to go back into the old data to perform these procedures so that the upgrade can be done without any problems.

There is no issue with this message, again it pertains to the older version.

I am not sure I explain it correctly... The conversion took place, all the files were converted, and it took a couple minutes. After the conversion you can to into the data, create a batch, etc. Then you exit the data and run a data integrity check, everything is fine,..... go back into the data and you receive this message. The message never display before the initial conversion.

Does this make any since.... or did you answer I a miss understood.

Since my question was first posted, I reviewed the data and experienced this myself. I have since referred the client to Softrak for Data repair, but would still be interested in why you get convert after the convert (except damaged data). :-)
Thank you,
Janet Laudner
Dynamic Solutions

Hi Janet,

After looking at the data, it turns out that the qiglob data file is not converting properly. The message about converting is being reported because the program is finding something in qiglob that it wasn't expecting and giving the message.

As I have advised the client, the solution in this case is to print out the company profile report (so that a list of the current information is kept), rename qiglob, and let Quik Invoice create a new one. Then re-type the appropriate information back into the company profile (next invoice/CN/batch number, settings, etc).

Thank you for the follow up.

That is interesting, I was unable you could do that.

Thanks for taking care of the client.

Janet Laudner
Dynamic Solutions