Topic Options
#4446 - 10/27/04 09:27 AM Re: The report tables drive is currently
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello TREBB,

Read this.


Top
#4447 - 10/27/04 11:31 AM Re: The report tables drive is currently
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11670
Loc: Vancouver, BC Canada
Hi TREBB,

Report tables would best be stored in the same location as Program files, which in your case is G drive. You re-installed Adagio Ledger to the G drive (and assume you selected G as the report tables drive as well).

You should have a directory G:\QRASP with files QRTAL???.QRW within. You should not have a F:\QRASP directory as this indicates an incorrect installation somewhere along the line.

The message says that the Report Tables drive is currently set to G, which is what you want. Don't set it to F. Now open the program, which should work now that both places have G.

You may have to repeat the process for Payables. Also run \softrak\system\CHKSYS.EXE to verify what tables are OK and which are missing.


Top
#4448 - 10/27/04 05:52 PM Re: The report tables drive is currently
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4549
Loc: Wynnewood, PA
Andrew

I think one of the reasons you are getting questions such as the above is that there is a problem with the latest round of service packs. At a client today, after installing the AL service pack, I tried to perform an ALLWKST.EXE install, and I got the same error message, and was forced to cancel the install. The message turned out to be bogus, and everything worked properly.


Top
#4449 - 10/27/04 06:40 PM Re: The report tables drive is currently
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11670
Loc: Vancouver, BC Canada
A reason that the message (that TREBB posted) is occuring is that a Windows registry path has been set to G, but there is no QRASP directory on the root of the G drive, or there is a QRASP directory but no Ledger report tables. I was able to duplicate that error message by editing the registry.

Conversely, I was able to make that error go away by editing the registry to a correct drive letter that has a QRASP directory and Ledger report tables within.
------------
So the question is, what went wrong? Either the QRASP directory was moved to a different drive, or the registry had the drive changed to a different letter.

For the first situation, Adagio would not delete that directory nor move it. Has anything happened with the network? Or perhaps a peer-peer network is in use with multiple drive mappings?

For the second situation, was any other Adagio programs installed? This is important, as an incorrect drive selected during installation will cause other Adagio programs to fail with this error.


Top


Moderator:  Softrak Support 
Who's Online
1 registered (rah), 133 Guests and 10 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1868 Members
5 Forums
14583 Topics
71186 Posts

Max Online: 1408 @ 12/09/25 01:48 AM
January
Su M Tu W Th F Sa
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31