Hi there

When I open up my Adagio Bank Rec, my program automatically searches for batches to import. It tells me there is an outstanding batch to be retrieved from receivables. But then nothing happens. I click OK and then nothing happens. This message comes up each time I open Bank Rec. I have run data integrity check. I believe this is a batch from the Receivables module, as I was looking in the company profile. I believe I had unchecked the box "send cash to bankrec" for one cash journal batch because i didn't need that batch sent to bank rec. And then I rechecked that box after i posted that one odd batch in the cash journal.

Can you help?

It is not important that we rescue this batch as it is not needed in Bank Rec Module but it is just annoying seeing this message every day.

Christine:

In AR you need to setup and use the Payment Methods to tell BankRec (BR) which bank in BR to use.

So I have now created a payment method in the Receivables Module called "Check". I have set the bankrec clearing account to our a/r account. In the BankRec Interface section, I have checked the box "send to bankrec". I have selected the correct Bankrec Bank. And I have checked the box "append to existing batch".

I've also created a payment method called Cash - and done the same as in the check step

What do I need to do next ? I'm doing this all "after the fact" as I have already posted the cash batch in A/R.

I don't really need this batch to be imported to Bank Rec - Just trying now to clear the message that comes up in Bank Rec module. (once I successfully import the batch in BankRec, I'm going to delete it anyway) -

I was just trying to modify a customer transaction in the A/R module only.

Christine:

Sorry, my bad. Correcting the setup will not fix the existing problem. There should be a retrieval file that can be deleted but I'm out of the office so I can't look it up. I'll get someone to find the answer.