Hi

We have an AP batch that did not print cheques that has been retrieved to the GL. How do we get it back to AP to run the cheques?

Thanks

Hi Tanya

The reason it didn't print checks is because you left the "Print check" box blank when you entered the check batch. This has nothing to do with the GL.

The solution is to reverse the checks in Payables - you will need to know the check numbers you assigned. Assuming the checks were issued to vendors (ie the vendor code field was not blank), the invoices will now be outstanding on the vendor accounts and you can re-enter the check batch, using Payment as the Payment type (and don't leave the "Print check" box blank).

Steve

Hi Steve

Thanks for your reply.

The problem is that the batch is in the GL and no longer in payables. The invoices are posted to the vendor accounts but no cheques were written. So what we have are the vendor transactions in the AP and the batch entries for the GL but no cheques to reverse.

Is there no way we can pull the batch back into AP from the GL and print the cheques? Right now it looks like we will have to redo the whole batch and a batch of credit notes to erase the entries to the vendor accounts.

The only thing pulled up by the pre-check registry in AP are outstanding credit notes.

If you could provide a step-by-step process to recover from this that would be most helpful.

Thanks,
Khrys

Hi Khrys

I don't think you are explaining this properly.

It doesn't matter if the checks were printed or not, it only matters if you entered them into a manual check batch. If you did, then you can and should reverse them.

If you didn't enter the checks into a manual check batch, then the vendors will have an outstanding balance and you can simply pay the invoices.

Maybe you will want to show us a screenshot of a vendor's transactions so we can see what you did, and whether the vendor has an outstanding balance.

In any case, you can't pull an AP batch back from the GL.

Steve

Hi Steve

I think I have gotten to the same place as you. I don't do the AP so I think the problem was that the person who does did not change the date for the due by on the check run so all she was seeing were the amounts entered prior to the old date.

I have changed the date and can now see the due amounts on the pre-check registry.

Thanks for your help.

Khrys