Hi All,

A client has a current issue that keeps arising while trying to post cash batches in AR and in invoice batches in AP.

The Errors are something like this:

Access Violation at address 00404F32 in module "Receivables.exe. Read of address 676F7250

and

Access Violation at address 00405E902 in module APWIN.exe. Write of address 00000004

also

Invalid pointer operation which freezes the system and only task manager aids in closing the software.

This all happened after a staff was logged into the system and the server was shut down without knowing the staff was still in the system.

DIC in both modules came back without errors. Does anyone know what is causing this? Help needed.

Hi PWC,

Does this error appear 100% of the time when posting batches in AR/AP for your client's company data? How about other batches such as AP manual checks or AR invoices? What if they attempted to access sample data and try posting a batch type that is giving them problems in their live data?

I suspect that some data or system file is corrupted that is not checked by integrity check, such as EZSEMTAB.dat or EZTASKS.LD4. Shutting a server down when someone is accessing programs/data on it typically won't leave everything clean. Doing the test with sample data can help isolate whether the issue is related to their data or the system.

Also please indicate what versions of AR/AP are installed.

No this doesn't happen 100% of the time. The client reports it happens in AP manual checks. I attempted to replicate the issue with no luck.

Versions being run are

AR 9.0C
AP 8.1E and the hot fix was installed

I will check the sample data.