Has anyone had any success getting Task Scheduler to run DataCare on Windows 7? I can only get it to work if I select, "run only if the user is logged on". On XP I was able to disconnect and it would still run, as long as I didn't log off. Do you just leave your workstation open all the time in Windows 7 so that the task will run?

I was helping a client with a similar problem. In his case, the mapped data drive didn't exist when the app was started. Something to check.

From the help.

C:\Softrak\dcwin\dcwin.exe /uSYS /pSYS /dC:\Softrak\Data /edat /rMYJOB /q

or

\\OurServer\Accounting\Softrak\DataCare\DataCare.exe /uSYS /pSYS /d\\OurServer\Accounting\Data /eDAT /rMYJOB /q

Confirm that you have all of those parameters. Note, the latter doesn't use mapped drives.

I once worked around the problem by having the Task Scheduler start a batch file which used DOS commands to map the drive and then started Datacare. But I think the better technique is the one that Bob describes to run Datacare using the full server path, rather than drive letters.

I agree. A batch file is the way to go. Now that I think of it, the client had mapped drives in ADSPROF.

Hi, Susan,

In the Win7 Task Schedules, in the Properties for the Task on the General tab, enable the 'Run only when user is logged on' option instead of the 'Run whether user is logged on or not'.

Support:
But isn't that what Susan is trying to solve? She wants to be able to log off the workstation at the end of the day and still have Datacare run overnight.

Bob's most recent post has got me thinking about drive letters vs UNC paths (ie. \\Servername\Sharename). I've always used drive letters. But the documentation for Datacare says that UNC paths can be used as long as they are used everywhere , including ADSPROF files (each dataset has a small ADSPROF file which tells Adagio where to look for system files such as multicurrency data). For 99.5% of Adagio installations, drive letters have been used, meaning that Datacare with the UNC path could only be used after some configuration adjustments.

What are the new standards? Under what circumstances are drive letters still required?

Hi, Bruce,

There's something different in Windows 7 that doesn't allow this. For now, this is how it will have to be run, even when UNCs are used everywhere. It's not very different from on XP having the task scheduled on a workstation rather than the server and locking the computer. Sometimes people will also set their screen saver to casue Windows to require a password.

Support:
Leaving the computer logged in but locked seems a reasonable solution.

Could you elaborate on the use of drive letters vs UNC paths? Now that the Report Tables Drive is being phased out, does that mean that Adagio can work exclusively with UNC paths, no drive letters required, neither for the applications nor the data?

Hi, Bruce,

Generally speaking, mapped drives are still used. For applications having release dates of March 2011 and more recent, if installing from Win7 and UAC is enabled, you need to use the UNC for the install; otherwise, you'd have to set UAC to Never. If you're setting up a scheduled task for DataCare on a server, then you need to use UNC's everywhere, even the ADSPROF. The RTD should be the same drive as the Softrak folder. There may be some browsers where the drive letter is still required.

Support:
Thank you. I'll stick with drive letters then. I have noticed that Windows sometimes replaces the drive letter with the UNC path on desktop icons.

I use Datacare from Windows Scheduler on Windows 7 without a problem. The computer needs to be only locked. However, the task should be setup to run only when it is logged on. This is ok since it will not run if it is not. The reason is because it uses a mapped drive. And, all the comments made about not being able to use Datacare with an UNC path unless you tweak the location of the report tables.

Hi, Patricia,

Yes, when scheduling the task on the server and using UNCs, you would also want to copy the QRASP folder to the actual root of the drive, unless the root of the physical drive is also where your Softrak folder is and stations map to it. That isn't normally the case though.

It seems to be working now.

* Changed it use UNC (ie. \\Servername\Sharename) rather than the drive letter (S:\Softrak\DataCare\DataCare.exe).

* "Run only when user is logged in" is selected and I disconnected rather than logged off.

Impressively, with "Wake the computer to run this task" selected, it actually wakes my computer up out of sleep and runs the task.

I'll keep an eye on it this week but so far so good!