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#29558 - 11/02/11 10:30 AM check number in Bank Rec
Michael2011 Offline
Adagio Groupie

Registered: 09/28/11
Posts: 17
Loc: BC
I used to be able to enter "." and "/" in this field, such as
"Oct/11.remit".
but for some unknown reason, now it will only take "Oct11remit".
also, the system does not keep the setting for allowing alphanumeric in this field.
I have to keep going back into AP/edit company profile and check the setting on batch/vendor.

Please help.

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#29559 - 11/02/11 10:45 AM Re: check number in Bank Rec [Re: Michael2011]
Michael2011 Offline
Adagio Groupie

Registered: 09/28/11
Posts: 17
Loc: BC
UPDATE TO MY PREVIOUS POST:
I can enter "/", ".", or "," if it is receipt.
I cannot enter "/", ".", or "," if it is a payment.

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#29560 - 11/02/11 11:15 AM Re: check number in Bank Rec [Re: Michael2011]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4505
Loc: Wynnewood, PA
Hi Michael

Pending tech support's answer, see whether in AP Company Profile, Batch/Vendor tab, that "Alphanumeric manual check numbers" is checked.

If it is, let us know what version and release date you are running for BankRec and Payables.

Steve

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#29562 - 11/02/11 12:26 PM Re: check number in Bank Rec [Re: Steve Schwartz]
Michael2011 Offline
Adagio Groupie

Registered: 09/28/11
Posts: 17
Loc: BC
AP: 8.1C(100810). Could not find release date.
BR: 8.1C(110512).
above info taken from help / about.

I have to go into AP Company Profile, Batch/Vendor tab, that "Alphanumeric manual check numbers" and check the box last month due to this issue.
and this month, I have the same issue and have to check the box again.

I am pretty sure (99% sure?) that we did not change the setting in both cases.

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#29563 - 11/02/11 02:49 PM Re: check number in Bank Rec [Re: Michael2011]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi, Michael,

I'm not finding that the setting is changing in my Company Profile at all. It's the same as it was a month ago - enabled.

Yes, using the versions you are, in both AP and for BR check numbers, you are able to use letters and numbers only in alphanumeric manual check #s. You are not able to use dashes or slashes. This has been noted for R&D.

Again, yes, in AR and BR, you are able to enter a dash or a slash (along with letters and numbers) within the cash receipt #.
_________________________
Regards,
Softrak Tech Support

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#29567 - 11/02/11 03:18 PM Re: check number in Bank Rec [Re: Softrak Support]
Michael2011 Offline
Adagio Groupie

Registered: 09/28/11
Posts: 17
Loc: BC
THANK YOU!

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