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#24570 - 10/21/10 08:11 AM webinar
Cumberland1 Offline
New Guy

Registered: 04/15/10
Posts: 9
Loc: Canada
I tried to register for the webinar yesterday(Oct20) but I didn't receive a reply to login to the webinar. I am receiving the notification emails but not the confirmation emails if you are receiving my registrations. Is this a problem at my email or are you not receiving my registration. This has happened 2 times now.

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#24573 - 10/21/10 09:16 AM Re: webinar [Re: Cumberland1]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hi Donna,

I see your registration for the Oct 20 webinar was logged. It also appears that the email address was entered correctly. Confirmation emails are not sent immediately upon registration, but after someone verifies that the registration is a real one (not a spam-bot).

Automated email notifications for webinars are sent 1 day and 1 hour prior to the session, by the GoToWebinar application, and these emails contain a link to joining the webinar. If you are receiving these emails, then this is just as good as the confirmation. If you are not receiving any emails, then perhaps the spam-blocking on your email is preventing receiving the confirmation and automated notices.

Here is a link to the page on our website for Previously Recorded webinars, including yesterday's session.
_________________________
Regards,
Softrak Tech Support

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#24577 - 10/21/10 09:38 AM Re: webinar [Re: Softrak Support]
Cumberland1 Offline
New Guy

Registered: 04/15/10
Posts: 9
Loc: Canada
I'm not getting the email for GoToWebinar application so I will contact my IT
Thanks for checking

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