When creating an order, the Invoicing email address will be written as the BillTo email on the order. If the Invoicing email address is blank, then the standard Contact email address will be used (on the first screen of the customer). Of course the email address could later be edited on the order to something different.

When emailing, BillTo refers to what is on the document (as does ShipTo), and Customer refers to what is in the customer Invoicing email (unless blank and then it is the Contact email).

Clear as mud?

The reason mine didn't work then was because I entered the email address AFTER the order had been entered and it had been invoiced.

IMHO this is confusing.

I think I can make what I want to do (email confirmations then email invoices) work but I can't then add emailing of statements (not enough email address slots to work with). The alternative would be to require a ship to address for every customer use that to hold the address that is to receive confirmations. Or maybe I'm missing something.

Hi, Larry,

The Billing email is stored on the customer's Invoicing tab in the Invoicing Options section.

The Invoicing tab is used with OrderEntry, Invoicing and Time&Billing.