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#21551 - 03/31/10 07:31 AM OE - Disable Return to Stock Y/N
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Is there any way to disable the Return to Stock Y/N? question when issuing a Credit Note in OE on stock items?
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Susan Tennier
TDL Canada
Trenton, Ontario

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#21556 - 03/31/10 09:49 AM Re: OE - Disable Return to Stock Y/N [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
What do you mean by "disable"?
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Andrew Bates

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#21560 - 03/31/10 10:29 AM Re: OE - Disable Return to Stock Y/N [Re: Retired_Guy]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11551
Loc: Vancouver, BC Canada
Hi Susan,

Do you mean to have the 'return to stock' checkbox be available as one of the fields definable in the Entry Template Detail screen? Currenty it is not.
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Regards,
Softrak Tech Support

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#21564 - 03/31/10 01:22 PM Re: OE - Disable Return to Stock Y/N [Re: Softrak Support]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
When we're entering CN in OE, I want our data entry people to not have the option to select "N" and not return the item to stock. So, I want it to default to "Y" and return the item to stock.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#21568 - 03/31/10 02:04 PM Re: OE - Disable Return to Stock Y/N [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
But what happens if you didn't get the item back or it wasn't in re-sellable condition?
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Andrew Bates

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#21572 - 03/31/10 02:58 PM Re: OE - Disable Return to Stock Y/N [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
We put defective stock back into stock on the system, then follow it immediately with a negative receipt in POA to the vendor. That gives us paperwork to remind us that we need to apply for an RMA with the Vendor and send it back to them for warranty. If there is no warranty from the Vendor but we are still crediting the customer, we use an Inventory adjustment to a specified account 5430 for write off's so we can see how much we write off each year.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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