I imported from one of my financial programs monthly accounting information from two different setup companies. Both of the posts appeared to be batched properly when I went back into my Adagio Ledger Detail Listing only the information posted from my first company was processed. When I went back into examining the problem all the information from the second batch is completely missing. This has never happened before!

Extra Info: In my AL Batch Status Report shows that both batches were processed error free, in AL Detail Listing (Standard) nothing from my SUSPECTED missing posted batch appears.

My GL version is 8.1A (070601). Using XP and this should not be the issue since it is the first time this has happened.

HELP!

Robert. (robertwben@rogers.com)

Hi, Robert,

It's possible the batch was 'unposted'. Look in the Post menu and select Print Unpost Journal. If a batch has been unposted and the journal hasn't yet been printed and cleared, you will be able to print a journal of the last batch unposted.

Does your batch status report indicate that a batch of the same amount has been deleted?

1) Just checked my unposted batch, nothing is there.
2) And I have nothing shows as deleted, let alone anything that matches my amount.

It says clearly it WAS posted and yet the entire batch is not showing up anywhere except under my BATCH STATUS REPORT as successful.

Robert

Hi, Robert,

Have you run a data integrity check? Is the integrity coming out clean or are there errors? If errors, make sure you have an up-to-date backup and rebuild them.

Do you have a backup of the data from prior to the posting? If so, you may need to restore this backup (which is best done with the assistance of your Adagio consultant). That, or you may need to reimport/rekey the batch and post it again.

This sounds like it may have occurred due to some sort of system glitch. Have you experienced any other errors or problems of late? It worthwhile keeping an eye on it.

On another note, I notice you are referring to the original release of GL8.1A and there have been two subsequent releases of the product. I notice you are on an upgrades plan and may want to have the latest release of GL8.1A installed.