(I have posted a new topic for this, so it can be easily found later.)

Originally, the End User posted this problem with Year End closing in Cashbook...

Cashbook Year end close problem:

I've tried to close out our cashbook for the year end but ran into some problems. At the time of closing, it is necessary to post, print and clear batch status before closing. I've posted and printed the batch status but the pop up screen to clear did not appear therefore not allowing me to finalize the close. Do you know what the problem is??

Thanks in advance for your help.

Judy Lau

Dear Judy

Also at Year End, it is necessary to ensure that ALL open batches are posted, and the resulting posting journals printed and cleared. This is not restricted to just the Batch Status Report. Use the following steps to ensure all steps are taken...

The steps are:
1. Ensure that all normral Month-end procedures have been completed
2. Ensure that all batches are posted and the resulting posting journals printed and cleared
3. Print and clear the Tax Analysis (if used)
4. Ensure that the Batch Status report is printed and cleared
5. Make a good backup
6. Select the ‘Year end processing’ option from the Cashbook Housekeeping | Period end processing option
7. If backup is made, press Yes at the prompt
8. Remember to check the Fiscal Periods in the CB Housekeeping | Edit fiscal periods to make sure they match your new Fiscal year calendar
9. Backup your data again – to fully complete Year End.

Hope this helps, if not please be specific about what steps you have completed.

Regards