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#16484 - 03/27/09 11:24 AM Field Boxes Overlap
Chretien9710 Offline
Adagio Scholar

Registered: 10/22/07
Posts: 93
Loc: Prince George, B.C., Canada
Hello All,

A client is having an issue in Ledger 9.0A(080402)where in the Company Profile screen some of the fields at the bottom of the screen are overlapping.

This is also true in the batch entry edit menu. The account # box is overlapping onto the debit and credit boxes beneath them.

I tested their data at our office, and I can;t seem to recreate the problem here.

Any ideas of anything on a system that would cause the fields to present in that fashion??

Thanks,

Darcy Chretien

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#16485 - 03/27/09 11:30 AM Re: Field Boxes Overlap [Re: Chretien9710]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Their Windows Display Setting 'Font size DPI' is set at something other than 'normal'. Often users want to maximize their screen resolution but then everything becomes too small. So a DPI setting is edited to a larger font.

But when this happens, some Adagio screens will not display properly, and specifications will not print properly - they will be shrunnk on the page. Windows needs to have this set back to normal.
_________________________
Regards,
Softrak Tech Support

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#16513 - 03/27/09 01:38 PM Re: Field Boxes Overlap [Re: Softrak Support]
Chretien9710 Offline
Adagio Scholar

Registered: 10/22/07
Posts: 93
Loc: Prince George, B.C., Canada
Thanks very much, i will forward that onto them!

Darcy Chretien

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