We've just ended our year (Oct 31) and performed the close functions in A/R, however, there is now current year data showing up under the historical tab in the customer transaction enquiry screen. Also in our first current year month (Nov), the aging shows some of the current transactions, dated after October 31st in the over 90 day column. Any ideas on how we can fix this, or what may be causing the problem?

Hi Holiday,

The close year function should have been run prior to invoicing any data in the new year. It assumes that it is being run on the last day of your year, so fully paid transactions from November would have been moved to the history and "prior year" bucket.

There's a document describing the various period end functions on our web site.

Hi Holiday,

When you say "current year data" is now showing up in the historical area - do you mean current year transactions that still have outstanding amounts (current amount is not zero)? Or are the current amounts of the questionable historical transactions = 0 ?

With respect to the aging, I'm sure that you would have checked that not only the month and day of the transactions are correct but also the year. In terms of invoice transactions, are the due dates (as opposed to the invoice dates) also correct ? Some aging is done by Due Date rather than Invoice Date. Is the aging incorrect on both the Inquiry window as well as on the Aged Receivables reports ?

Pete

I'm getting confused...in A/R the historical tab under customer transactions is all FULLY paid transactions and has nothing to do with the year in my mind.

Hi David,

You're right. Transactions are moved to history when they are fully paid. It is not related to Year End.

It's only related in that the Year End function (like the Period End function) can actually do the moving/clearing by allowing the user to choose to clear the fully paid transactions to history and if so a date on which to base the clearing process.

BTW - at the risk of stating the obvious, "fully paid" really means any and all transaction types whose current (or outstanding) amount is zero. It does not just relate to invoices that have been fully paid by cash payments.