Angela .. there is a major difference between "a tech" and an Adagio Software consultant.

The installation of Adagio modules must be done correctly or they will not work as they should. An Adagio consultant knows how to do this.

It may that the closest one to you is in Calgary. You can see some of the most active ones here.

We are networked with 6 different computers all running adagio. Some computers seem to have fewer issues then the other ones, am I to assume that we should reinstall payables and perhaps all of adagio onto the server as and not just to each computer. We have already re-installed on one of the computers and that did not make a difference.

Hi Angela,

Adagio programs are meant to be installed once to a shared network location, if multiple people are going to use Adagio. If applications are installed to multiple local workstations, this is incorrect and can cause problems as serious as data integrity failures.

Indeed you should install Adagio Payables (and all other Adagio programs) to the network drive. All Adagio users would have Windows shortcuts to the application apwin.exe (or the respective application) on the network.

Thanks, thats what I thought I checked our work stations and they are only shortcuts. I have contacted an Adagio Consultant as re-installing onto our server might be a little out of my leaque, thank you for all your help.

Angela,

Note that Tech Support is saying to install to the shared Network location, but that does not mean to install on the server.
Programs are always installed from a workstation to the server.
A current installation might not properly install the Report files if an installation was done on the server in the past.