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#12861 - 05/28/08 11:32 AM OE - "no alternate price on file" warning
CRR Offline
Adagio Buff

Registered: 05/22/08
Posts: 57
Loc: WA
I would like to NOT have the "no alternate price on file" warning come up every time I sell an item to a customer which is not on their price list. Is this possible?

I have about 12 price lists for certain customers. Each price list has only about a dozen special item prices pertinent to that customer. So if I sell them any other items - and there are thousands of items I might sell - every single time the "no alternate price" warning comes up.

Has anyone any ideas? Thanks.

Chris

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#12862 - 05/28/08 11:39 AM Re: OE - "no alternate price on file" warning [Re: CRR]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Chris,

It's just the message you want to get rid of? You can push the "OK" button just by hitting the spacebar. We have the message there in case you expected the item to be on the special price list, and wanted a warning.

Perhaps (yet another) option to disable the message would be useful.
_________________________
Andrew Bates

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#12863 - 05/28/08 11:45 AM Re: OE - "no alternate price on file" warning [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hello Chris,

In the Company Profile, on the System Options page, under Processing Options, choose the ‘Use base price list if not found’ option.

This was added in OrderEntry 8.0A (2006.08.25).
_________________________
Regards,
Softrak Tech Support

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#12866 - 05/28/08 12:09 PM Re: OE - "no alternate price on file" warning [Re: Softrak Support]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
However, you still get the warning message.
_________________________
Andrew Bates

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#12916 - 05/30/08 03:05 PM Re: OE - "no alternate price on file" warning [Re: Retired_Guy]
CRR Offline
Adagio Buff

Registered: 05/22/08
Posts: 57
Loc: WA
Thanks for your replies. Yes, I'd like to be rid of the warning entirely, and was hoping for some option to accomplish that.

Chris

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#14355 - 09/08/08 01:17 PM Re: OE - "no alternate price on file" warning [Re: CRR]
Anonymous
Unregistered


Hi Chris,
We have a similar situation with our inventory & customers.
We atually create price lists consisting of all of our inventory items, and then modify the few items that are actually different in price manually. That way there is no alert that an item is not on the price list. We do price changes annually, so it has to be maintained anually, but it eliminates the alert poppong up.

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