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#12273 - 04/15/08 12:26 PM External exception
Sammy Offline
Adagio Maven

Registered: 02/02/07
Posts: 165
Loc: Summerland, B.C. Canada
Help! I'm in the middle of my work day, posting payables when I begin receiving an error message "External exception C0000006". I was able to complete what I was doing in payables by closing the screen and continuing setting up a vendor. I then shut down all programs on my computer to make sure everything was started fresh and I can not close the Ledger module. It keeps coming back with the External exception even though the original error message was in payables and payables closed with no problems. What do I do now?

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#12274 - 04/15/08 12:42 PM Re: External exception [Re: Sammy]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Sammy,

This is from Google:
Quote:

When receiving this error in a Local Area Network (LAN), it is generally an indication the station is no longer connected to the network and it has lost its connection to the server. It is recommended to troubleshoot the connection by checking cabling, any hub or switch and the Network Interface Card (NIC) on any station with this error.

This error could also be caused by anti-virus programs that are intended for home users, such as Norton/Symantec anti-virus or Internet Security. This type of solution does not support network application such as Compulink and interferes with network packets.


Sounds like a hardware/network problem. Your station cannot load memory that has been sent to disk to make room for running programs (like Ledger). You'll need to use Task Manager to close down the applications. Run data integrity checks to make sure everything is OK before you start working again.
_________________________
Andrew Bates

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#12275 - 04/15/08 12:59 PM Re: External exception [Re: Retired_Guy]
Sammy Offline
Adagio Maven

Registered: 02/02/07
Posts: 165
Loc: Summerland, B.C. Canada
Thanks Andrew. I was trying to shut down to reboot, but I guess I'll have to go thru the task manager.

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#23034 - 07/01/10 06:33 AM Re: External exception [Re: Sammy]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4513
Loc: Wynnewood, PA
This is an old thread, but here is how a client of mine, who got the same External Exception message yesterday, resolved it...

I found out what was causing the issues we were troubleshooting and have resolved it. It was, in fact, a network issue. Since the machine was virtualized, it was making network calls faster then windows server 2008 allowed. As such, the server was flagging the communications as a denial-of-service attack and shutting down the channel. There were a couple of registry settings that needed to be adjusted. I have restarted the server and checked the applications. It seems to be better.

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