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#11921 - 03/25/08 07:56 AM ADAGIO PAYABLES
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
After posting a manual check batch it returned with an error 'amount applied is greater than amount owing' I am not sure why this is so ...could an explanation be given.

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#11922 - 03/25/08 08:03 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello ANV,

The amount you wrote the cheque for is greater than the amount that was owing on the invoice. Perhaps an adjustment or previous cheque had reduced the amount owing?
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Andrew Bates

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#11924 - 03/25/08 08:43 AM Re: ADAGIO PAYABLES [Re: Retired_Guy]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
Actually that was my first thought but after reviewing the posting..the amount selected for the cheque does match the total invoices selected for payment so still I am a bit baffled

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#11926 - 03/25/08 09:26 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Does Payables pass the integrity check?
_________________________
Andrew Bates

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#11927 - 03/25/08 09:43 AM Re: ADAGIO PAYABLES [Re: Retired_Guy]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
Do you mean if when i posted the batch if it came back with errors? if so no it didn't have errors.

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#11929 - 03/25/08 11:16 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello ANV,

No, I mean does the function File | Data Integrity Check run without errors?
_________________________
Andrew Bates

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#11932 - 03/25/08 11:33 AM Re: ADAGIO PAYABLES [Re: Retired_Guy]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
i dont normally run that function ...is it too late to do so if i posted the batch already and the said message was what i got after doing so

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#11933 - 03/25/08 11:44 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello NAV,

It's never too late to run that function. It should be run at least weekely. Run it (orhave someone run it), and make sure that it runs without reporting any errors.

Now I'm confused about your question. Did the batch post properly, or did it produce an error batch?
_________________________
Andrew Bates

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#11936 - 03/25/08 11:46 AM Re: ADAGIO PAYABLES [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
Hello ANV,

After the posting, was the check placed in an Error batch? I suspect that it was.

If you edit the manual check entry, does the ‘Status’ show ‘Deleted’. If it does, the invoices may have been paid by another transaction.

View the Vendor Transactions and make sure that the Current Amount is not 0.00.
_________________________
Regards,
Softrak Tech Support

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#11938 - 03/25/08 12:20 PM Re: ADAGIO PAYABLES [Re: Softrak Support]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
it does say deleted! bal is $0.00 so what do i do now!

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#11939 - 03/25/08 12:49 PM Re: ADAGIO PAYABLES [Re: ANV]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
Hello ANV,

Has the check left the building? If it hasn’t, you can void the check by deleting the Manual Check entry.
_________________________
Regards,
Softrak Tech Support

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#12039 - 04/01/08 10:28 AM Re: ADAGIO PAYABLES [Re: ANV]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
hello,

After checking what you said cd have happened(the invoices may have been paid by another transaction) i looked back at past records and apparently it wasn't paid recently based on our cheque requisitions....so what exactly do i do now?

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#12046 - 04/01/08 11:30 AM Re: ADAGIO PAYABLES [Re: ANV]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
Hello ANV,

You should print the Vendor Transactions report for this vendor. Include Fully paid transactions and Applied details and see what WAS applied to the invoice transactions.
_________________________
Regards,
Softrak Tech Support

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#12284 - 04/16/08 02:04 PM Re: ADAGIO PAYABLES [Re: ANV]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
I am having problems doing my reconciliation manually as this cheque couldnt be posted because the batch had an error! as i mentioned earlier in my report, apparently one of the invoices had been applied to a previous cheque...therefore how do i go about paying off this cheque if the amount i am looking to pay (the invoice) has already been paid...i have the error batch just sitting in my GL what do i have to do to sort this problem so the cheque can be posted to the GL because for the time being i just have it as a reconciling item in my Bank Rec

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#12285 - 04/16/08 02:21 PM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello ANV,

Is the error batch in Adagio Payables or Adagio Ledger? If it is in Adagio Ledger, then the transaction must have posted in Adagio Payables. Errors in Adagio Ledger transactions are only caused by posting to closed periods, or inactive accounts.

Have you printed out the Vendor Transaction report with all transactions and applied details to see what the program thinks is going on with that account?
_________________________
Andrew Bates

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#12286 - 04/16/08 02:26 PM Re: ADAGIO PAYABLES [Re: Retired_Guy]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
the batch is in payables in cheques.....When I selected the option to see what was applied to what...one of the amounts which would make the cheque complete was paid by a cheque that was written some time back

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#12289 - 04/17/08 07:22 AM Re: ADAGIO PAYABLES [Re: ANV]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
Hello,

Could you please reply I am waiting on guidance

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#12290 - 04/17/08 09:23 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello ANV,

If the cheque has not "left the building", then destroy it and delete the error batch.

If you have sent the cheque to your vendor and they have cashed it (meaning that you paid the same invoice twice) then edit the batch and turn the cheque type into a pre-pay so that you have a credit balance on the vendor's account.

Otherwise, create an adjustment batch to adjust the vendor's account to reflect its current status and post the adjustment batch, giving the doubly paid invoice a current amount.

Then re-post the cheque batch.

The fundamental question is whether you have actually paid the same invoice twice.
_________________________
Andrew Bates

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