Hello ANV,

Has the check left the building? If it hasn’t, you can void the check by deleting the Manual Check entry.

hello,

After checking what you said cd have happened(the invoices may have been paid by another transaction) i looked back at past records and apparently it wasn't paid recently based on our cheque requisitions....so what exactly do i do now?

Hello ANV,

You should print the Vendor Transactions report for this vendor. Include Fully paid transactions and Applied details and see what WAS applied to the invoice transactions.

I am having problems doing my reconciliation manually as this cheque couldnt be posted because the batch had an error! as i mentioned earlier in my report, apparently one of the invoices had been applied to a previous cheque...therefore how do i go about paying off this cheque if the amount i am looking to pay (the invoice) has already been paid...i have the error batch just sitting in my GL what do i have to do to sort this problem so the cheque can be posted to the GL because for the time being i just have it as a reconciling item in my Bank Rec

Hello ANV,

Is the error batch in Adagio Payables or Adagio Ledger? If it is in Adagio Ledger, then the transaction must have posted in Adagio Payables. Errors in Adagio Ledger transactions are only caused by posting to closed periods, or inactive accounts.

Have you printed out the Vendor Transaction report with all transactions and applied details to see what the program thinks is going on with that account?

the batch is in payables in cheques.....When I selected the option to see what was applied to what...one of the amounts which would make the cheque complete was paid by a cheque that was written some time back

Hello,

Could you please reply I am waiting on guidance

Hello ANV,

If the cheque has not "left the building", then destroy it and delete the error batch.

If you have sent the cheque to your vendor and they have cashed it (meaning that you paid the same invoice twice) then edit the batch and turn the cheque type into a pre-pay so that you have a credit balance on the vendor's account.

Otherwise, create an adjustment batch to adjust the vendor's account to reflect its current status and post the adjustment batch, giving the doubly paid invoice a current amount.

Then re-post the cheque batch.

The fundamental question is whether you have actually paid the same invoice twice.