Page 1 of 2 1 2 >
Topic Options
#11921 - 03/25/08 07:56 AM ADAGIO PAYABLES
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
After posting a manual check batch it returned with an error 'amount applied is greater than amount owing' I am not sure why this is so ...could an explanation be given.

Top
#11922 - 03/25/08 08:03 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello ANV,

The amount you wrote the cheque for is greater than the amount that was owing on the invoice. Perhaps an adjustment or previous cheque had reduced the amount owing?
_________________________
Andrew Bates

Top
#11924 - 03/25/08 08:43 AM Re: ADAGIO PAYABLES [Re: Retired_Guy]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
Actually that was my first thought but after reviewing the posting..the amount selected for the cheque does match the total invoices selected for payment so still I am a bit baffled

Top
#11926 - 03/25/08 09:26 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Does Payables pass the integrity check?
_________________________
Andrew Bates

Top
#11927 - 03/25/08 09:43 AM Re: ADAGIO PAYABLES [Re: Retired_Guy]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
Do you mean if when i posted the batch if it came back with errors? if so no it didn't have errors.

Top
#11929 - 03/25/08 11:16 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello ANV,

No, I mean does the function File | Data Integrity Check run without errors?
_________________________
Andrew Bates

Top
#11932 - 03/25/08 11:33 AM Re: ADAGIO PAYABLES [Re: Retired_Guy]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
i dont normally run that function ...is it too late to do so if i posted the batch already and the said message was what i got after doing so

Top
#11933 - 03/25/08 11:44 AM Re: ADAGIO PAYABLES [Re: ANV]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello NAV,

It's never too late to run that function. It should be run at least weekely. Run it (orhave someone run it), and make sure that it runs without reporting any errors.

Now I'm confused about your question. Did the batch post properly, or did it produce an error batch?
_________________________
Andrew Bates

Top
#11936 - 03/25/08 11:46 AM Re: ADAGIO PAYABLES [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hello ANV,

After the posting, was the check placed in an Error batch? I suspect that it was.

If you edit the manual check entry, does the ‘Status’ show ‘Deleted’. If it does, the invoices may have been paid by another transaction.

View the Vendor Transactions and make sure that the Current Amount is not 0.00.
_________________________
Regards,
Softrak Tech Support

Top
#11938 - 03/25/08 12:20 PM Re: ADAGIO PAYABLES [Re: Softrak Support]
ANV Offline
Adagio Enthusiast

Registered: 03/10/08
Posts: 26
Loc: Antigua
it does say deleted! bal is $0.00 so what do i do now!

Top
Page 1 of 2 1 2 >


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 50 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14467 Topics
70662 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30