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#11882 - 03/19/08 03:35 PM Adagio Ledger
premium Offline
Adagio Buff

Registered: 03/22/06
Posts: 57
Loc: Arichat, Nova Scotia
I downloaded the latest service pack for Adagio Ledger, now only one person at a time can enter the program.

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#11883 - 03/19/08 04:01 PM Re: Adagio Ledger [Re: premium]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11557
Loc: Vancouver, BC Canada
Hi, Premium,

When you run Ledger 9, select Help | About from the main menu. At the bottom of this screen, how many licenses does it tell you are available? For example, does it say '1' only or does it say '1 of 15 in use' or similar?
_________________________
Regards,
Softrak Tech Support

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#11889 - 03/20/08 06:53 AM Re: Adagio Ledger [Re: Softrak Support]
premium Offline
Adagio Buff

Registered: 03/22/06
Posts: 57
Loc: Arichat, Nova Scotia
It says 1 of 15. Everytime we access Ledger this message appears "Adagio Ledger 9.0A needs to convert data for this service pack"

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#11890 - 03/20/08 08:20 AM Re: Adagio Ledger [Re: premium]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Premium,

When the second person tries to access Ledger, what message is displayed that prevents their access? If Adagio Ledger is installed on your workstations rather than on the server, have you verified that the service pack was installed on every worstation?
_________________________
Andrew Bates

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#11893 - 03/20/08 10:29 AM Re: Adagio Ledger [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11557
Loc: Vancouver, BC Canada
Hello Premium,

Please reinstall the Service Pack. The repeating conversion message is an indication that the new program was installed but that the new dictionaries were not.

There is a data conversion with this Service Pack. We added a sort 'by department' in View Transaction/Budgets. After the conversion, the data is updated. This file is added: GLNUMB'3.ext.

The Dicts in the Softrak\Dict directory should be:
03/06/2008 04:28 PM 52,736 @L90AI.ssi
03/06/2008 04:28 PM 717,032 @L90AR.ssi

The Ledger.exe in Softrak\Ledger should be dated 2008/03/11.
_________________________
Regards,
Softrak Tech Support

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