I'm assuming Andrew diagnosed the problem off-line and is reporting his findings.

This thread is a particularly good example of how you sometimes have to painfully extract answers from a user who is convinced that the program is at fault, when it turns out that the user is at fault.

Fong - if you would express your appreciation here for the effort it appears Softrak has taken to resolve your issue, I would ask the moderator to please delete my comments. Or if I am mistaken, then I apologize and will the moderator delete my comments too.

Steve Schwartz