Have a situation with Ledger V9.3B(210527). On a network environment. Two users who use the Ledger and Financial Reporter.

One can print financial statements or any report without issue. The other as soon as they attempt to print from the financial reporter screen, the screen just disappears and goes away and of course no printing has taken place.

Yet the workstation in question can print any other reports from Adagio including all of the reports in Ledger - Chart of Accounts, Trial Balance, Detail Listing etc. without issue.

I thought it might be the Workstation Option setting - tried both - Specific and Default and same result all reports print OK but the financial reporter crashes.

Any suggestions on what to look for on this one workstation?

Thanks in advance.