Hello Dan.
It isn't that simple.
This thread has been read through. Several times. If we can't duplicate the problem, we don't have any hope of fixing it.
In some cases, it does come down to a problem in a specification or a workbook and if we can trace it, we try to fix the problem. If it is environmental, we would need to know what it is in the environment that is triggering the problem.
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Softrak Tech Support