Hi Lynn,

Do you recall any errors when the Receivables batch was posted?

If you look at the Batch Status Inquiry, can you find the Receivables batch(es) in question? If you have the Next fiscal year open, you need to check both the Current and Next Year batch lists, since retrieval can automatically assign entries to the appropriate year based on the transaction date.

If the Receivables batch was successfully retrieved, it will appear on the Batch Status inquiry somewhere, provided your data is not corrupted. If the batch status is Posted, it should be in the posted transactions somewhere in Ledger - you can review the posting journal from here for convenience. If the status is Deleted, you can Recover the batch from here. If the status is Open or Printed, then the batch is not yet posted.

I presume from your comments that the Receivables batch was indeed retrieved successfully, and it is just a matter of locating where the contents are in Ledger.