HI
I had already verified the AR G/L transactions, it's empty as is the Retrieve sub-ledger batch process. It seems that this batch was lost in the twilight zone!
If there was the reverse batch in AR, that's what I would have done to reinstate it after because then we would be able to retrieve it in G/L.
What I don't understand is why a posted AR batch would not retrieve in G/L ??
How can a batch be dropped? Has this ever happened before?
Thanks