Hi, Everyone,

MSSE. Before we panic, please follow Andrew's advice about ensuring that the Softrak folder is excluded from scanning whether or not it resolves this particular issue. It is good advice.

I'm interested in the results of the scan that was in process above.

Antivirus software has, at various times, interfered with Adagio and other programs. A couple of years ago, when MSSE had the 'Real-time scanning' option enabled, it caused data to be corrupted when OE DE was run. But MSSE isn't the only AV software that has on occasion caused programs problems.

I'm curious, is this option enabled or not? The more real information we have, the better chance we have of being able to deal with the issue without sites having to change their AV software.

I have one dealer who spent yesterday working on this (unaware of what is being posted here today) who feels 'Bill & company owe me a day'.

We are looking into this to see if we can get this 'white listed' as it is a false positive that is being reported by MSSE.
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Regards,
Softrak Tech Support