Steve:

Given that it's the 'financial report generation' time of the month I would assume that my experience should be similar to any other Adagio dealers, so if lots of your clients are running the FR today so should lots of mine. For sure the one thing that will generate a phone call faster than anything else is not being able to print financial statements when management is expecting one.

Based upon Michael's response and give the snails pace that Microsoft is likely to address (though every once in a while I get surprised) this issue I would say that this problem will have to be fixed at either the end user end or Softrak's. If Softrak was convinced to spend resources to solve this problem there would be no quick fix or even any guarantee that after spending a pile of money that a fix could be found (after all, how do you fool the AV software that thinks you are a virus into not thinking you are a virus when this only seems to be a problem for some AV software?).