I've emailed you too. The retrieval file that Adagio Receivables updates for Job Cost is different if you are interfaced with Adagio JobCost or Accpac Plus Job Cost. If the wrong interface was set up in Adagio Receivables, then the wrong file is being updated by posting invoices or payments in AR.

Because of the different data structure between the different Job Cost programs, you may not simply rename the retrieval file - they will have to enter the billings/payment batch manually in to Adagio JobCost.

You also indicated that transactions are already posted and retrieved to JC. Do you mean prior to using Adagio JobCost, or since a change was made? Please clarify if the above does not answer your question.