Hi, Carol,
Actually, that was what resolved the problem for this post:
http://softrak.com/ubbthreads/ubbthreads.php/topics/44139#Post44139.Bruce's problem and another's were resolved by cleaning up a very messy install. Your other site's problem is resolved by replacing the workstation as it was the only one exhibiting the problem and wouldn't even work for their network Administrator.
Thank you for trying to closing your problem posts.