Hi, Susan,

Okay, thanks for the extra information.

On the problem computer, please drill down to their c:\Windows\SysWOW64 folder and confirm if the msvcr110.dll file exists and has a date of 11/06/2012 (Nov. 6, 2012).

Also, in their c:\Windows\System32 folder, please confirm if the msvcr110.dll file exists and has a date of 11/05/2012 (Nov. 5, 2012, yes, one day earlier than the other file date).