Hi Mike,

On the workstation that you were trying to email from OrderEntry, does this workstation also use either PurchaseOrders or DataCare, and has a workstation setup for either of these been run since you installed the upgrades? We'd like to know, in case there is a problem on our end.

In the most recent releases of both PurchaseOrders and DataCare, email support for SSL encryption servers was added, which requires a workstation install to update local system files. This also affects emailing for all Adagio programs, not just PO and DC. Our first thought is that because a workstation setup may not have been done for either of these programs on this workstation (perhaps because the workstation doesn't use PO or DC), then the missing file could be correctly installed by simply running the workstation setup for either PO or DC.

But if this workstation does use either PO or DC and has done a recent workstation setup, then what you ran into should not have happened and there might be a problem with the workstation setup, which we would need to investigate.
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Also, copying the file from the System32 to the SysWOW64 folders isn't correct, because that is mixing up 32-bit and 64-bit version. You can get the correct version of the file from either the Softrak\system\WIN32 or Softrak\system\WIN32\sys64 folder for copying.