When attempting to run the service pack, I'm unable to get past message "Error: Incorrect Windows User. To install this ServicePack, you must be logged in as a Windows User that installed or runs Adagio Ledger. Current user (administrator) does not have the Report Tables file at (unc path) Please log in as a current user of Adagio Ledger or check your drive mappings and re-run the program.

I am running the 2nd release of the patch.

. I have drive letter Q: mapped, the QRTALW90.qrw file is at the unc file location stated in the message.

I’ve tried unmapping the drive / and re-mapping, I’ve tried different admin user accounts, and tried it from different machines.

Does the current windows user have to exhist as a user in Adagio?