Hi SuzBem
Sometimes it does take a while to close the Financial Reporter, and it appears to be hanging, but eventually it closes. But several minutes is very unusual, I have a feeling there is a question it is asking you which you can't see, hidden behind another screen. Press Alt-Tab (a few times if necessary) to see if such a question appears.
In any case, don't say Yes to "would I like to send a report". That's a Microsoft question and you can be sure the folks at Microsoft don't care that you had to exit Adagio's Financial Reporter ungracefully.
Steve