I wish it were that simple. I've had this happen each and every time for the past few months. If I open task manager it tells me almost immediately the program is not responding. And I've looked for a hidden screen. Typically I save and close my reports before I go to exit. And I realize what you are saying about the MS report so I won't hit send anymore. Out of curiosity I followed the error message file and the message is below:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="LEDGERFINREP.EXE" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="LedgerFinRep.exe" SIZE="4519496" CHECKSUM="0x77FD5CEB" BIN_FILE_VERSION="2.1.1.1863" BIN_PRODUCT_VERSION="2.1.1.1863" PRODUCT_VERSION="2, 1, 1, 1863" FILE_DESCRIPTION="Adagio Financial Reporter" COMPANY_NAME="Softrak Systems Inc." PRODUCT_NAME="Adagio Financial Reporter" FILE_VERSION="2, 1, 1, 1863" ORIGINAL_FILENAME="LedgerFinRep.exe" INTERNAL_NAME="Adagio Financial Reporter" LEGAL_COPYRIGHT="Copyright © 1999-2011 Softrak Systems Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x451DC7" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.1.1.1863" UPTO_BIN_PRODUCT_VERSION="2.1.1.1863" LINK_DATE="10/03/2011 14:17:23" UPTO_LINK_DATE="10/03/2011 14:17:23" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Might this mean anything to someone?