You should not have to 'recreate' this Company, but it would be helpful if you could answer all the questions I asked. The ones I need answers for are:

- Does account 300 still exist?
- Is it still 'active'?
- Is it in fact still designated as an 'R' type (retained earnings) account?

In your Ledger Company Profile, what do you have checked for the following 'Options':

Enable provisional posting?
Enable prior year posting?

In the Fiscal Period Calendar screen of the Company Profile - is the FP you are trying to close to still 'Open'?

In File - Options, do you have the 'Field verification' option checked?

The fact that your other Companies and other Departments had no problem closing indicates that there is something different with these 3 Depts. Checking all areas as we have outlined will help. (Do these Departments actually have balances in the accounts you are trying to close?)

Thanks, Mary.

BTW, if your Dealer is a Softrak Business Partner, they could contact us on your behalf and possibly send the data to us for investigation, to speed things up... however, they may have a fee for this.

Let's try to get to the bottom of it though by trying to give us all the information we ask for!?