Hi there Ken!

Great to hear you can resolve the printer settings thing by the method suggested. Yes, it would be nice if Adagio could totally control the actual printer's options and settings, but for now, this is not the case. Suggestions have been made and put on R&D's 'wish list'.

Regarding your current printing dilemma - I noticed that you said "...the only machine this happens on is the Server, which is sharing both Adagio and the Printer Drivers to the other workstations." I have heard of this occurring once before, again, only on the PC that had the printer(s) actually hooked up to it, while all other PC's seemed to have no problem! This is strange, I must say - so I have some questions about this:

1. When you installed Adagio to the "Server" - what station were you installing it FROM? If you were doing the install from the Server 'station' (i.e. the PC that acts as a Server and station) - were you logged on as the actual User of this station - or as ADMIN? If you were logged in as ADMIN when doing the install, this could be why printing does not perform the way you expect when you are logged in as the actual User. Try this - grant full Admin rights to this user, then log onto this station as the User. Reinstall Adagio to the "Server", then test the printing again. You can change the priveledges back after you are done.

If this is not the issue, then do you have a printer 'switch box' attached to the 'server', or are the printers each actually attached to separate printer ports on this PC? If it's one of those 'Auto' A-B switchboxes, try taking it out of the equation and just connecting the printer to the port on the back of the PC and printing a few times - does this work?

If there is no switchbox, then can you determine if this occurs only after one of the Peers has printed, or does it only occur when this station tries printing? Are you printing to the same printer each time, or have you just printed to one printer, and the error occurs when you try to print to the other one?

Because you have the same problem when you do a preview as when you try to print, I suspect a problem either with the actual printer driver itself that is installed on this PC, or something occurred during the main install of Adagio to prevent the successful install of the files necessary to perform printing-related tasks - the reinstall should help here.

Another thing to further determine where this lies exactly - does this occur when printing reports specifically from Adagio's Reports menu or a batch listing, or does it also occur when printing invoices, checks or financial statements?

Reports use the crpe32.dll which is installed into your WINNT\ or Windows\System32 folder and other .dlls that are in the WINNT\ or Windows\Crystal folder on the local C:\ drive. These files are installed automatically to the local drive of the station that was used to install Adagio to the Server from, as well as during the workstation setup procedure that is done on each other station's local drive.

Documents such as checks, statements, invoices etc are generated from Adagio's Designer program and do not use Crystal at all.

Regards,