Also at Year End, it is necessary to ensure that ALL open batches are posted, and the resulting posting journals printed and cleared. This is not restricted to just the Batch Status Report. Use the following steps to ensure all steps are taken...

The steps are:
1. Ensure that all normral Month-end procedures have been completed
2. Ensure that all batches are posted and the resulting posting journals printed and cleared
3. Print and clear the Tax Analysis (if used)
4. Ensure that the Batch Status report is printed and cleared
5. Make a good backup
6. Select the ‘Year end processing’ option from the Cashbook Housekeeping | Period end processing option
7. If backup is made, press Yes at the prompt
8. Remember to check the Fiscal Periods in the CB Housekeeping | Edit fiscal periods to make sure they match your new Fiscal year calendar
9. Backup your data again – to fully complete Year End.

Hope this helps, if not please be specific about what steps you have completed.

Regards