Hi Susan,
First of all, I'm glad to hear that when you choose the 'use customer spec' option, it is behaving as such.
You are correct that if you use the 'Use selected spec', the message 'Did everything print OK' will appear, but it won't for the other spec choices. You cannot use the Customer/Document method and get the 'Print OK' message at the end. There is a technical reason for this - you wouldn't want this message to appear for every printed invoice, which is what would happen if we prompted this message for Use Customer Spec.
In fact, there are clients who are happy that there are ways to prevent this message from appearing (for high-volume and speed reasons), but I certainly understand that it can also be useful too as an indicator that the print job has been completed.
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In the Company Profile on the System Options tab, there is an option called 'Remember Form Settings'. This will save all the choices when you access a Print screen, whether it is for a single customer/document or a group of documents. Perhaps you don't want this option set? If disabled, then the default system settings will always get loaded for the choices.
There currently isn't a way to automatically close the Print form screen after printing has completed. I can forward that along to the programmers for a future release.
Let us know if there is anything else that could make things easier, or needs better explanation on how it works.
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Regards,
Softrak Tech Support