The file OEWIN.EXE is dated April 25, 2008. OE/Help/About says version 8.1B (080421). Everything looks to be installed correctly. I also confirmed that the titles in the spec designer appear correctly.

I added "OE Invoice Print Spec" to the OE/Edit Invoices grid and it does show OE$intd3.dat on the specific Invoices for customers that I have specs set up for in Edit/Customer. I realize now that I was incorrect above when I said in #2 that it was completely ignoring the customer’s spec. Actually, when I print using “Use Document Spec” or “Use Current Customer Spec” it does print, email, etc. the correct spec as selected in Edit/Customer. The confusion is because the spec named in the “Printing Invoices” window still says the default spec from OE/File/Options even though it actually prints the spec from Edit/Customer.

When I print using “Use Selected Spec” my “Did Everything Print OK” window returns, however it prints the default spec from OE/File/Options instead of the one I want in Edit/Customer.

So with that said, I can resolve this issue by selecting “Use Current Customer Spec” or “Use Document Spec” however, when I select “Use Current Customer Spec” one time for one invoice for one customer, it saves that selection for everyone else using Order Entry. This is okay except that we lose the “Did Everything Print OK” window completely for all customers and all invoices.

Is there a way to get the print window to automatically close after it’s been printed? Or get the “Did Everything Print OK” window to appear with the “Use Current Customer" selection? Maybe this is just something we have to get used to? So far it’s causing our staff to print duplications. I guess they’re expecting that “Did everything print OK” message to appear and they keep clicking print until they realize that message is never going to pop up, the print window is never going to close and there are now several copies of their invoice on the printer.

Please let me know if you have a suggestion for this. Otherwise I think I have the specs understood now and I will test run it live this coming week. I will have to retrain people about the print window that stays after they've already printed. It should be okay once new habits are in place.