Something is wrong. I have the default specs set up in OE Company Profile. I have the exact same default specs set up on each users OE/File/Options/Specifications. This was working without issues until I added 4 new spec sheets. Then in Edit/Customer on the Invoicing tab, I went into 4 customers accounts and added the new spec sheets. Now I am having several problems.
#1. When we used to print invoices the "Printing Invoices" dialog box would close automatically after the printing was done. Now it stays open until we close it manually. This is creating a lot of confusion and people not knowing why the box is still there are printing duplicaitons. How do I stop this?? We could be accidentally double shipping orders and only billing once!
#2. Even though I am choosing "Use current customer specification" the spec is NOT defaulting to the correct customer spec. It is defaulting to the spec in OE Company Profile and OE/File/Options/Specifications. It is completely ignoring the spec that I have assigned to the specific customer.
#3. Even when I manually choose the correct spec for the particular customer (i.e. Branch Invoice 1 copy) it actually prints to another spec on file (Branch Invoice 2 copies). The spec appears correct in the list and I confirmed in Order Designer that "Branch Invoice 1 copy" is in fact 1 copy in specification options. It is named OE$intd4.dat and the 2 copy version is named OE$intd3.dat. There is some kind of bug here. I can try deleting the specs I'm having problems with and recreate them I suppose?? Integrity checks pass without errors.
Please help. These issues are creating a lot of chaos and I really need to get things working properly ASAP.
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Susan Tennier
TDL Canada
Trenton, Ontario