intermittent is a interesting word. Does that cover daily & multiple times daily?

we have had new users, in the past two weeks set up & we went to a totally fake user with a different server configeration (ask tracey @ berkhart)& they still had printers changing when another user entered the OE module with different defaults in their setup.
I will get everyone to change a printer default & then change them back. will be able to report back in a day or so.
Tracey was suggesting we try to delete OE & reinstall in case of coruption in a file. Because there is a similar situation in the USA I feel this may not be valid. What is involved in cleaning OE at registry level & reinstalling?
Setting up print boss, my understanding is we direct various forms to specific printers & we can put additional qualifiers like postal codes into play. What is in PrintBoss for Adagio that is not in the off the shelf version? FYI If I had to purchase print boss just for this problem I would be screaming.