yes we do use terminal server. The sessions are set at 3 hours so that should never be the problem. The situation happens with OE mostly but that is the most used. The user can be established & printing to the correct local printer via the VPN (the options are set correctly) & then on the next document the program has the wrong printer displayed & if you proceed it will print to the wrong printer. If the user logs out & signs back in just to the module they go back to the correct print setup & it holds until the next time. This happens at our branch offices that are remotely connected but not at the head office where we use the same type of remote connections to the terminal server.
BELOW IS A PROGRAM GLITCH.
We (read you)have a different problem in Purple. the options set up is universal, not user specific. If we have user #1 set a specific printer & then user #2 changes it it changes on the module for all users. Doesn't work the same as the Adagio written program.