Our Adagio OE & AR modules started acting weird today (wouldn't find customers and repetitively listed the same customer in the grid) and so I ran a Data Integrity Check. The results are pasted below. The errors we're rebuilt and the next Integrity Check was completed without errors. My question is, why does the DataCare report say, "Customer must be manually correct for document ______". When we open these documents there appears to be nothing wrong (no errors). Is there anything further we need to do? Also, not sure why the report says it removed a bunch of shipping addresses.
Adagio OrderEntry: Application Integrity
Invalid customer code MO1375 on document C 24416
Invalid customer code MO1375 on document C 24417
Invalid customer code BE1444 on document I 179150
Invalid customer code BE7320 on document I 179151
Invalid customer code BG0392 on document I 179196
Invalid customer code MO1375 on document I 179197
Invalid customer code MI2934 on document I 179199
Invalid customer code MI1761 on document I 179201
Invalid customer code MR0125 on document O 155488
Invalid customer code MR0131 on document O 155504
Invalid customer code MR0130 on document O 171633
Invalid customer code MO0877 on document O 176400
Invalid customer code ME1900 on document O 177971
Invalid customer code AL4064 on document O 178255
Invalid customer code KA4648 on document O 178417
Invalid customer code BA1676 on document O 178802
Invalid customer code BE8611 on document O 178880
Invalid customer code BE8611 on document O 178937
Invalid customer code JV3046 on document O 179184
Invalid customer code GW2505 on document O 179235
Invalid customer code ME9646 on document O 179389
Invalid customer code ME9646 on document O 179390
Invalid customer code MI5946 on document O 179610
Orders/Invoice headers ... 23 error(s) found
Items ... Checked OK
Invalid customer code on shipping address for AL4756
Invalid customer code on shipping address for AM3074
Invalid customer code on shipping address for AZ0195
Invalid customer code on shipping address for BA1274
Invalid customer code on shipping address for BE7320
Invalid customer code on shipping address for BI5316
Invalid customer code on shipping address for GO0093
Invalid customer code on shipping address for GR5978
Invalid customer code on shipping address for GR9876
Invalid customer code on shipping address for HA0133
Invalid customer code on shipping address for HA1590
Invalid customer code on shipping address for HE4411
Invalid customer code on shipping address for HO0031
Invalid customer code on shipping address for HO2156
Invalid customer code on shipping address for HO2235
Invalid customer code on shipping address for HO7385
Invalid customer code on shipping address for KA4648
Invalid customer code on shipping address for KD1876
Invalid customer code on shipping address for MA5583
Invalid customer code on shipping address for MA7670
Invalid customer code on shipping address for MC3422
Invalid customer code on shipping address for MC8967
Invalid customer code on shipping address for ME0174
Invalid customer code on shipping address for ME9646
Invalid customer code on shipping address for MR0130
Invalid customer code on shipping address BRANCH for MR0130
Shipto address ... 26 error(s) found
Adagio Receivables: File Integrity
Customers ... 204 error(s) found ............................................... FAILED
Customers Extension ... 165 error(s) found ..................................... FAILED
Summary
File Integrity ... 369 error(s) found .......................................... FAILED
Application Integrity ... 49 error(s) found .................................... FAILED
Finshed at: 2008.06.12 14:18
Data Repair Phase
Correcting Phase 2 Errors
*** Customer must be manually corrected for document C 24416
*** Customer must be manually corrected for document C 24417
*** Customer must be manually corrected for document I 179150
*** Customer must be manually corrected for document I 179151
*** Customer must be manually corrected for document I 179196
*** Customer must be manually corrected for document I 179197
*** Customer must be manually corrected for document I 179199
*** Customer must be manually corrected for document I 179201
*** Customer must be manually corrected for document O 155488
*** Customer must be manually corrected for document O 155504
*** Customer must be manually corrected for document O 171633
*** Customer must be manually corrected for document O 176400
*** Customer must be manually corrected for document O 177971
*** Customer must be manually corrected for document O 178255
*** Customer must be manually corrected for document O 178417
*** Customer must be manually corrected for document O 178802
*** Customer must be manually corrected for document O 178880
*** Customer must be manually corrected for document O 178937
*** Customer must be manually corrected for document O 179184
*** Customer must be manually corrected for document O 179235
*** Customer must be manually corrected for document O 179389
*** Customer must be manually corrected for document O 179390
*** Customer must be manually corrected for document O 179610
*** Shipping address AL4756 for customer has been removed.
*** Shipping address AM3074 for customer has been removed.
*** Shipping address AZ0195 for customer has been removed.
*** Shipping address BA1274 for customer has been removed.
*** Shipping address BE7320 for customer has been removed.
*** Shipping address BI5316 for customer has been removed.
*** Shipping address GO0093 for customer has been removed.
*** Shipping address GR5978 for customer has been removed.
*** Shipping address GR9876 for customer has been removed.
*** Shipping address HA0133 for customer has been removed.
*** Shipping address HA1590 for customer has been removed.
*** Shipping address HE4411 for customer has been removed.
*** Shipping address HO0031 for customer has been removed.
*** Shipping address HO2156 for customer has been removed.
*** Shipping address HO2235 for customer has been removed.
*** Shipping address HO7385 for customer has been removed.
*** Shipping address KA4648 for customer has been removed.
*** Shipping address KD1876 for customer has been removed.
*** Shipping address MA5583 for customer has been removed.
*** Shipping address MA7670 for customer has been removed.
*** Shipping address MC3422 for customer has been removed.
*** Shipping address MC8967 for customer has been removed.
*** Shipping address ME0174 for customer has been removed.
*** Shipping address ME9646 for customer has been removed.
*** Shipping address MR0130 for customer has been removed.
*** Shipping address MR0130 for customer BRANCH has been removed.
Rebuilding Customers ... Done
Rebuilding Customers Extension ... Done
Finished rebuilding integrity errors.
Please repeat Data Integrity Check.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario