Hi Susan

Deleting from the server would make no difference - I haven't read the whole thread up above but I don't think anyone would claim that these errors are network related.

The absolute safest way to "delete" customers and items without corrupting data is to use the customer number or item number change add-on by Dakota Software (www.dakotasoftware.com), and merge what you want to delete into a dummy customer or item set up for that purpose. You can import a list from Excel, which makes the whole process rather smooth.

The only caveat is that I would recommend creating multiple dummy items, one for each unit of measure used.

When you use this add-on, it flows through the whole database, including modules such as SalesAnalysis and SalesCQ that normal deletion doesn't look at.

Steve