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#19822 - 11/27/09 02:50 PM ORDER ACTION REPORT ERROR
SWAG Offline
Casual

Registered: 04/17/08
Posts: 11
Loc: BC CANADA
I have a problem when I am trying to create a new order action report in order entry. I pull over various fields (ie order# order date etc) but when I pull over the item number field into the report and press the preview button the following error message shows up " starting value cannot be greater than ending value". I have a blank box in the starting field and ZZZZZ in the ending field so this message does not make sense. When I pull over any of the other fields I don't have this error message. It only seems to arrise when I pull over the item number field into my report.This problem only starting happening yesterday. The day we just installed the 8.1C upgrade on the order entry module. Any suggestions.

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#19823 - 11/27/09 02:54 PM Re: ORDER ACTION REPORT ERROR [Re: SWAG]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11518
Loc: Vancouver, BC Canada
A hot fix was released on Sept 2 to address this problem. In the initial release of OE81C, items that have only 1 segment caused this message to erroneously appear. Installing this hot fix will fix this.
_________________________
Regards,
Softrak Tech Support

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#19824 - 11/27/09 03:02 PM Re: ORDER ACTION REPORT ERROR [Re: Softrak Support]
SWAG Offline
Casual

Registered: 04/17/08
Posts: 11
Loc: BC CANADA
How/Where do I get this hot fix??

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#19825 - 11/27/09 03:08 PM Re: ORDER ACTION REPORT ERROR [Re: SWAG]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11518
Loc: Vancouver, BC Canada
Contact your Adagio consultant. There wasn't enough information in your forum registration to identify your company and match to our registered database.
_________________________
Regards,
Softrak Tech Support

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#19826 - 11/27/09 03:11 PM Re: ORDER ACTION REPORT ERROR [Re: Softrak Support]
SWAG Offline
Casual

Registered: 04/17/08
Posts: 11
Loc: BC CANADA
We are Danik Industries Ltd we currently don't have an adagio consultant and do our installs by ourself.

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#19827 - 11/27/09 03:31 PM Re: ORDER ACTION REPORT ERROR [Re: SWAG]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4407
Loc: Vancouver, BC
AccSys Solutions is your Adagio dealer. Please contact us toll free at 1.888.534.4344 or by email support@accsyssolutions.com and w will arrange delivery of the Hot Fix to you.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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