We have been using Adagio for 8 years with several users in a Server / Windows 7 workstation environment. We are running 60 Lanpaks, 10 modules (DC\AP\AR\GL\GV\IC\OE\CQ\PO\MC) and 3rd party software (Tookit/PrintBoss/Paymate).

Around November 2015 we began experiencing a problem that we have never experienced with Adagio before. Users working in Adagio began freezing (cursor circle spins). When one user freezes, we all freeze. The only way we can proceed when this happens is for all users except those who were in the middle of posting, to crash close their Adagio programs. This usually frees up those who were posting and allows them to complete their post and prevent data corruption.

This problem was occurring 5 or 6 times a day in our Nov/Dec busy season. We have slowed down now but still having this problem 2 or 3 times a week. In general, the most heavy usage is in OE although PO, IC and other modules are also in use.

We are working with our Adagio Consultant and looking at options with our IT people to move from a Server / Workstation environment to an RDP Server (Terminal Server) environment to eliminate the Adagio data transferring over the network.

I am wondering if anyone else has reported Adagio freezing with multi-users? If so, how long has it been happening? Was a direct cause ever determined?

It doesn't make sense to me that after many years of using Adagio that this problem just began occurring a few months ago and continues to occur even at times when Adagio usage is very light. I am comfortable moving ahead to an RDP Server environment to improve stability and avoid data corruption, but I would still like to understand the cause for the freezing.