My client swears that she's been doing recurring billing through the Generate Bills function and that all of a sudden the function is not selecting any bills.

When I look at one of their clients' accounts I do indeed see repeating monthly invoices, all progress billed.

I have no idea where the system is getting the dollar amount - it's a different amount for each client/file. There is no WIP.

I am stumped. Can anyone guess as to what she was doing that no longer works. The clerk is new and she has simply been following instructions with no real understanding of how Adagio TB works. And it is not one of my stronger modules.

Thanks

Steve