I exported our complete customer list to excel and it is large: 4411 customers. The first time I export (using the excel direct button on the OE Customer Inquiries window) I get a list of 4413 rows in excel (including header & totals), but some customers were missing. then I exported again using the exact same method, the excel direct button, and got a list of the same length, but this one did include the missing customers. When I went back to the original file and had excel "remove duplicates" in the customer ID field, it deleted 109 duplicate rows. This is very troubling, as we export to excel often from OE, and don't always have a way to check if everything on screen was included or not. Also we don't need duplicates showing up for no reason. I believe this has happened with OE Items Inquiry with sales and cost also, but I have not yet taken the time to go back and test it the same way. Has this happened to anyone else?
I am running:
OE version 8.1D 110316
AR version 9.0B 100910
IC version 8.1C 101104