Andrew,
I'm working with her to try to troubleshoot this. Data integrity check is clean. It's intermittent. Sometimes she gets duplicates -- sometimes she does not.

I have made sure she is not using filters (not that a filter should give a duplicate value, but still). She exported her inventory items twice to test and both times there was one duplicate value. Customers exported correctly twice and then the third time had 13 duplicate values.

She's going to try to see if this is happening on another workstation.

I also discussed that she had a few upgrades to implement. But she uses Virtual Vendor, so she needs to confirm that the link to VV won't break, so there is always a delay in implementing new versions.

She will also test on another workstation.

Her customer list is in the mid to upper 3000's and she has roughly 1800 inventory items. Obviously, the sample data will be smaller than that. I'd be interested in hearing if any other larger companies have run into this issue. (Or if they knew about it if they did...)

Kristin said that she uploaded her data to Softrak. Just wondering if anyone had a chance to test it and if so, what the result was?

I'll also get a copy of her data and do some testing here to see if I can reproduce the issue.

Thanks in advance,
Carol